Question: How do I release my reserved print credits?

If you are unable to print due to your printing balance is under reserved,  follow these steps.

• Log a service request to SU ICT - Service Desk for the reset of your reserved print credits.
• You will receive an e-mail confirmation that your reserved print credits have been successfully reset and are available again on your student account.

How to avoid 'Reserved' print credits?
After tapping your student card on the printer's card reader, make sure you are LOGGED OUT before you tab at another printer.

Also see: https://wiki.lib.sun.ac.za/index.php/Printing