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Password retrieval/resetting function is unavailable online. How do I reset my password?

My password is more than 3 months old and needs to be renewed. I can’t do this on the website as it says function is unavailable (I could do this renewal myself previously).
Last Updated: Nov 03, 2017  |  0 Views
 
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If you could not change your password yourself via www.sun.ac.za/useradm, email IT Help (include your student number) or contact: +27 021 808 4367 (office hours 8:00-16:30) to provide you with a new SU network password. Once that is done, you should have access to the library's e-resources using your new password.

Important: For security reasons it is necessary to change your password at www.sun.ac.za/useradm every 90 days otherwise your off-campus electronic access will automatically expire after 90 days, see Tips for changing your password.

Answered by Anita LiebenbergBookmark and Share

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